Digital Messaging
Truly personalized communication with your audiences
The demand for personalized experiences is rising as first-party data becomes more valuable — and also more difficult to collect — than ever. We believe marketing is most impactful when delivered on an individual level as part of all touchpoints and channels, creating a cohesive customer experience.
Because your marketing must be a conduit for personalized communications, creating a cohesive experience across every channel. Without the right data, strategy, and messaging, brands can get lost in the crowd.
We have one of the largest teams of digital messaging experts in the country and our technical and strategic expertise ensures we’re successfully implementing robust solutions to boost brands’ 1:1 marketing programs while combining best practices and consumer insights to meet their customer needs. Whether a brand is looking to migrate from its current platform to a more sophisticated and robust solution or is trying to enhance its current solution with the right strategies, we can help.
Technology
Onboard, learn and use best marketing technologies
Customer data powers your business. It enables your organization to know, service, and understand your customers so you can meet their needs however they engage. Brands that have taken the first steps by moving their data to the cloud may not yet see the benefits they were promised. To get there, you need to change the way you work. This means building an enterprise data solution and the processes that allow for scale, data governance, and business agility. One that moves with velocity and keeps pace with the ever-changing market.
Your business outcomes become our business outcomes. We partner with you to build a foundation of data and identity to fuel your tech stack and enable the total customer experience. We help your organization change and establish the processes that drive value from your data and technology investments. We bring deep data management capabilities to integrate all customer and prospect data into a holistic view. And, by leveraging today’s leading cloud and marketing technology platforms, you get the measurable benefits that a customized stack offers.
Data Solutions
Everything starts with data today
In an age when people expect more personalized experiences than ever, your brand needs to know as much as possible about the people you are targeting. To do that, you need a strong dataset to inform segmentation, decisioning, and creative so you can deliver the right message to the right person at precisely the right moment. Integrating a person-level dataset with the ability to understand what makes a person unique yields serious predictive power.
We help you use the known to predict the unknown so you can foster engagement earlier in the buyer consideration cycle. Because our data is person based, we integrate our products into your marketing database and CRM programs. Our data solutions inform your analytics, segmentation, and activation spanning addressable channels like email, direct mail, and digital.
Performance Media
An unique mix of audience precision, customer insights and unique sales channels
Advertising has changed. Traditional media uses a cross-your-fingers approach to reaching people that’s nearly impossible to measure. But now, you can reach the people you want directly — and audience planning is how you do that.
We flipped the paradigm from a content-first approach — beginning with mastering your audience, then the channel, and then the right content.
It all starts with your customer data. What you know about the people that buy from you is the insight you need to reach the prospects you want. By building response models and generating identity-based segments, we help you connect with your ideal customers.
Programmatic Media
Programmatic media starts with audience precision
There are more automated media buying platforms today than ever before, and yet very few can provide the desired inventory scale and breadth of data integrations across all channels. You need to connect your social, video, mobile, and display to gain the reach you need. As you embrace platform-based audience buying, leveraging multiple platforms becomes an effort in managing efficiency.
Success starts with insights: Using data to identify audience media preferences and drive media allocations. Then there’s precision: knowing which audiences to target and reaching higher fidelity across channels. Next, it’s accountability: matching audiences and reducing media waste through accuracy.
We help you deliver high-performing programmatic media programs by focusing on the outcomes that matter: driving transparency and efficiency, staying relevant with innovation, and integrating media channels and creative throughout the customer journey.
You get transparent, people-based marketing services where you’ll never worry about how much of your investment is actually in working media, because all of it is.
ADSA
Unique media solution for vendors and retailers.
Be where the purchase decision is made.
Learn more about ADSA – an unique media solution for retailers and vendors.
Commerce
Commerce is a brand’s moment of truth and the heart of the customer experience. Every touchpoint leading up to and following is in support of – and exists to drive people toward – a conversion. But that doesn’t mean the transaction is king. It’s about the experience and journey from initial awareness through product delivery that defines brands.
To meet your customers’ rising needs, you need omnichannel commerce experiences designed to fit into and fuel a connected digital and physical ecosystem. You need ecommerce websites that communicate seamlessly with stores, clienteling applications that connect with loyalty platforms, and mobile experiences that interact with kiosks and digital signage. And you need them all built in a way that reduces friction and delivers a service that’s on brand through shopping, shipping, unboxing, and even the potential return of goods.
Our connected commerce capabilities deliver world-class experiences in ways that are fast, proven, and designed to connect. This connectivity across every touchpoint is accomplished through unparalleled design, content, and experiences that engender loyalty.
